The Tuesday, February 21st PMI Erie Chapter Meeting & Program will include the following:
5:30 Arrival / Networking with a Cash Bar
6:30 "Improving Customer Satisfaction Through User Experience" with James
Meeting Location: Bayfront Convention Center
Cost: $20 for Members & $25 for Non-Members
Please join the PMI Erie, PA Chapter in welcoming James Stubenhofer. Come and learn about "Improving Customer Satisfaction Through User Experience".
About the Speaker:
James Stubenhofer is a User Experience Designer at Erie Insurance Group where he has worked for the past 10 years. As a native of Erie, he graduated from Penn State Behrend with a degree in MIS, loves to travel, and is passionate about photography and design.
Since joining the User Experience team in 2008, James is responsible for gathering user feedback, delivering detailed designs, moderating usability testing, and leading long-term envisioning sessions. He works alongside a diverse group of teammates who work together to create products that satisfy their users’ needs.